YD's Diary #11 Leader's Warmth and Competence to make a better performance

The thing that stood out the most and made me think a lot in 2024 was this graph.

(Source : https://images.app.goo.gl/rB5eQHiYFbqtKbfs9)



The idea that a leader's warmth and competence can cause employees to perceive their work as a challenge/threat and engagement/withdrawal.

(I focused that no-warmth or cold can give a threat and make a withdrawal)

- Warmth: How friendly, kind, trustworthy, and empathetic someone is

- Competence: How intelligent, skilled, and powerful

In project management, improving team performance through employees' voluntary participation is a crucial factor. With so many reference materials and a constantly changing world, achieving the best outcomes today and tomorrow with plans, procedures, and decisions is always challenging.

While striving to ensure today's outcomes are the best possible, reflecting on past best practices often reveals new choices that are found still. This may be because predicting the future is inherently challenging, but it still often reminds me of my shortcomings in competence.

Both warmth and competence are essential. However, they are not always necessarily correct. Specifically, there are cases where employees avoid work by exploiting warmth or under performance by leveraging a lack of competence to avoid outcomes. However, if the organization has a membership where everyone achieves at least the minimum expected outcomes, as a leader, it is critical to prevent employees from perceiving their work as a crisis and giving up.

This review is for operating project team not for the operation of a company. While neither is necessarily always right, this thought-provoking idea made me consider what to avoid or be cautious about below leadership agendas.

- Warmth 

- Competence

- Balance

- Building Trust

- Empathy

- Choice and focus


I wish everyone to have a wonderful 2025. 

@MBA @Hanyang @Leadership

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